FAQ’s
frequently asked questions
General FAQ’s
What is Lumeurias?
Lumeurias products are hand crafted unique soul blend of essential oils with high vibrational signature skin elixir. Each has intuitively chosen crystals that have been infused with positive affirmation energy.
Who is Lumeurias for?
Lumeuria’s products have been designed for everybody in mind. The ingredients and scents appealing to all genders of all ages.
What are the benefits of using Lumeurias products?
High vibrational scrub is a natural product that revitalizes the skin positive affirmation energy helps you to become confident in the skin you are in rejuvenates the skin and nourishes the soul
What is included when I purchase a Lumeurias product?
- Environmentally friendly bamboo container and pp liner
- 200 g of face or body scrub
- High quality crystals infused with high vibrational positive affirmation energy
- Small wooden spoon
- One crystal
What are the ingredients in Lumeurias products?
Manderin, Lavender, May chang, Siberian Fir, Lime, Petit grain, Sweet Myrrh, White Fir, Lemongrass, Patchouli, Geranium, Grapefruit, Chamomile, Vanilla, Tangerine, Blood Orange, Ylang Ylang, Cinnamon, Basil, Jojoba oil, Almond oil, Coconut oil, Rose hip ,oil, Pink Himalayan salt, sugar, Lumeurias high vibrational Signature skin elixir, infused high quality crystals
Do Lumeurias products expire?
Once product is open, use within 6 months. If the product gets wet it will dissolve and not exfoliate as well. For best results keep product dry. When using body scrub measure 1 tablespoon into separate bowl ready to use.
For best results ensure the product remains dry before use. Wet the body first then apply the product to the skin and wash off.
Can I reuse Lumeurias product packaging?
pp liner is designed to break down. If Bamboo container stays dry reuse is possible.
How long will my Lumeurias products last?
Our face scrub will last 3 months using every second day and our body scrub will last 2 months using once per week.
Shipping, delivery & returns
Can I return my Lumeurias products if I am not happy with them?
If you have any concerns about trying our scrubs. We recommend you purchase a sample for $10 including postage. If product is damaged in any way, we will replace.
Where do you ship?
Available in Australia only at this time. If wanting to purchase from overseas please contact us by email to enquire.
What shipping methods do you use?
What payment options are available?
Secure PayPal, credit card/debit card
How can I cancel my order?
By email
If it has been sent, customer will be responsible for return postage. We will accept returns as long as product has not been opened or packaging tampered with.
Stockist faq’s
I love Lumeurias products, can I become a stockist?
Yes if you meet the criteria.
How can I apply to become a stockist?
Apply via email – please contact us via our Contact Us page
Who do you accept to become a stockist?
Exclusive to one shop per area. We look for certain vibes and alternative outlooks Holistic approach to skincare and wellbeing.